Help

How Much Time Will It Take to Download My Purchase?

Please keep in mind that the speed of the download will vary based upon your computer processor speed and the bandwidth of your Internet connection.

Before getting started, you may find it helpful to use the tools below:

• Determine your Internet connection speed here.
• Estimate the time needed to download the files here.

Will I Need Any Special Software to View the Files?

The files require the following software programs which should be installed on your computer PRIOR TO downloading your purchase. Please keep in mind that these are all free programs and many of them are standard programs which ship with new computers. If you don't know if your computer has these programs installed, or are uncomfortable installing computer programs, please contact a computer technician in your local area.

	Adobe Acrobat Reader (This will allow you to read and print out any written documents.) These files end with .pdf. Most browsers include some version of Acrobat Reader. Download Acrobat Reader for free here Installation instructions can be found here
	Winzip (or other file decompression program such as Stuff-it or Windows Decompressor). These files end with .zip Download Winzip for free here Installation instructions can be found here

To simplify downloads, each product has been placed into a zip (compressed) file. These files are small enough to fit on a CD. Please be patient and allow the entire zip file to download!

Directions for PC users
Right click on a link above which you wish to download. A small menu should appear. Click on save target as. This will prompt you to save the download to your computer. Remember where you save the file.

Directions for Mac users
Hover your mouse pointer over the link you wish to download. Then click and hold down the mouse button until a small menu appears. Please be patient. This may take a few seconds. When the small menu appears, select save link to disk. The file should then begin to download to your computer. Remember were the file has been donwloaded so you may retreive it later. For some Mac users, all you will need do is click "Download" and the file will appear. Bring you mouse to the center bottom of your screen and a dialogue box will appear with icons telling you that you can zoom in or out, etc. Click on the downward arrow. The file will automatically download to wherever you have downloads set in your preferences - downloads, desktop, etc. You might want to set up a file on your desktop for all your intelligence-integration.com downloads IF you purchased more than one product.

USING THE FILES

Step One:
Do you remember where the file you downloaded was saved on your computer? If you do, simply locate the file and click on it. It should begin to unzip/decompress. Highlight all the files in the compression window and click/drag them to your desktop. Allow your computer a few minutes to move the files from the compression folder to your desktop.

Step Three:
Locate the file you wish to view by double-clicking on it. It should make the file viewable in Adobe reader .

COPYRIGHT

The product(s) you purchase are all protected by copyright. Valid buyers are provided with a license to download two copies of these files (one for a home/personal computer and one for a office/work computer). Please don't share, distribute, bookmark or copy the link to the download page, or to any of the links contained on your download page as it is an infringment of copyright. Thank you!

If you would like to order additional licenses, please contact us at sales@intelligence-integration.com.